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This document will guide you through the steps needed to reconnect your local .pst file to your UW-Madison Office 365 Outlook profile.
Note: For details on .pst/.ost files, review Office 365 (Outlook for Windows/MacOS) - Data files documentation.
If you already have a Microsoft 365 subscription registered to a different email address, select View for Free, then select Activate to sign in again with the email address that has the subscription. Does cura work with other 3d printers. Buy Microsoft 365 Family. If you select to buy a Microsoft 365 Family subscription, the next Buy Subscription dialog box has a Restore Previous. After clicking reactivated a warning came up that ' there was a problem with your Office 365 subscription, and we need your help to fix it '. The problem was that the registered license belonged to a user that was no longer working at our company and that license was revoked. So how can we remove the Office 365 license from this computer?
- One of my users got a notice in Office 2016 that he needed to reactivate his Office 365 subscription. After clicking reactivated a warning came up that 'there was a problem with your Office 365 subscription, and we need your help to fix it'. The problem was that the registered license belonged to a user that was no longer working at our.
- Select the subscription you want to check, and then look under Settings. Select Properties. The account administrator of the subscription is displayed in the Account Admin box. If you have questions or need help, create a support request.
Important: By February 28, 2017, Office 2013 version Office 365 ProPlus is no longer available for installation with an Office 365 subscription. Microsoft will no longer push any updates to Office 2013 suite of applications - complete details.
How to identify the name and location of your personal folders file
Microsoft Outlook for Windows
- Start Outlook.
- Click the File tab in the Ribbon, and then click the Info tab on the menu.
- Click the Account Settings tab.
- Click Account Settings again.
- Click Data Files.
Checking the default locations in addition to verifying the existing location is always recommended as there might be some disconnected pst-files which you might have forgotten about but still like to keep anyway. The default locations to check are:
C:Users%username%AppDataLocalMicrosoftOutlookC:Users%username%DocumentsOutlook Files
You may have more than one .pst file you are using. Note the path and file name of each of these files. The name of any .pst file (other than the default - Outlook.pst) will be the same name within your folder structure.
- Click Close, click OK, and then click Exit and Log Off on the File menu to quit Outlook.
How to backup/copy your personal folders file (.pst)
Caution - the Office 365 support team does not recommend storing data locally for the following reasons:
- Security - if someone gets access to your computer, they can easily extract the data from the local data file.
- Loss of data - if the data is not backed up, it cannot be recovered.
- Deleted data - if deleted, Microsoft's recovery tool cannot be used to restore the data.
If you found a local pst file, use the instructions below to backup/copy. If you do not have one and want to create one, follow these instructions: create an Outlook data file. After you have created a local pst folder, you will need to manually move/copy items into it. If you use the move command, it will remove the item from within your Office 365 account and place it within your local folder. This means it will no longer be visible in Outlook on the web and can only be accessed from the computer where you have this local file configured.
- On the Start menu, point to Programs, and then click Windows Explorer.
- Browse through the files to the location of your .pst file (from above).
- Copy your .pst file to the location that you want.
How to point Outlook to your new personal folders file
Important: If you have reconfigured Outlook with a new proflle, use the steps below to connect your pst file to this profile.
Microsoft Outlook for Windows
- Click the File tab.
- Click Open and Export
- Click Open Outlook Data File.
- Search and find the .pst file you want to connect, and then click OK.
- On the File menu, click Exit.
- Restart Outlook.
See Also:
-->Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you use Office Mobile for iPhone, you receive one of the following error messages:
Can't Verify Subscription
Please sign in to reactivate this app.
No Office 365 Subscription Found Ipad
No Subscription Found
We couldn't find a subscription connected to your account.
Cause
This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.
Solution
To resolve this issue, follow these steps:
Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:
A voice changer. Note
If you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.
Sign in to the Office 365 portal.
In the left pane, select Subscriptions.
In the list of subscriptions and licenses, scroll down to the Office 365 section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.
Note
If you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.
If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:
Verify the status of the service health for the Office Subscription service.
Third-party information disclaimer
Office 365 No Subscription Found One
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Still need help? Go to Microsoft Community.
